Shipping Policy

Shipping Policy

Shipping within the United Kingdom

At Grace Collection, we strive to offer a fast and efficient shipping service for our customers in the United Kingdom. Below are our shipping policies:

Processing Time

  • All orders are processed within 2-3 business days after payment confirmation is received.
  • Orders placed during weekends or holidays will be processed on the next business day.

Delivery Time

To ensure the quality of your product and the conditions under which it is transported, the delivery time is 8-12 days from the date the order is processed.

Shipping Confirmation and Order Tracking

  • You will receive a shipping confirmation email once your order has been dispatched, which will include your tracking number.
  • You can track your order through the carrier's website using the tracking number provided.

Shipping Address

  • Please ensure that you provide a complete and accurate shipping address. We are not responsible for delays or delivery issues due to incorrect or incomplete addresses.

Delivery Delays

  • While we do our best to ensure timely delivery of your orders, we are not responsible for delays caused by events beyond our control, such as adverse weather conditions or carrier delays.

International Shipping

  • Currently, we only offer shipping within the United Kingdom. We are working to expand our delivery service to other countries in the future.

Contact

  • If you have any questions or concerns about your shipment, please do not hesitate to contact our customer service team at contact@grace-coventry-collection.com

Thank you for shopping at Grace Collection. We appreciate your trust and hope you enjoy your purchase